The hotel offers free WiFi and a 24-hour front desk. A free airport shuttle offering pick-up and drop-off is provided. A free grab-and-go breakfast is served every morning. NASCAR Hall of Fame is 11 miles from the property.

Every room at the Extended Stay America - Charlotte is equipped with a stovetop, microwave, and fridge. The hotel also provides guests with ironing facilities and upgraded bedding with extra pillows.

Weekly housekeeping services are provided. Towels and linen are exchanged at the front desk. Laundry facilities are offered onsite.

Carowinds is an 11 minutes drive from the property. Theme Park, The Billy Graham Library is 4 miles away.