The hotel offers free WiFi, a 24-hour front desk, and a grab-and-go breakfast.

Every kitchen at Extended Stay America - Charlotte is equipped with a stovetop, microwave, and fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows.

Weekly housekeeping services are provided for free and daily provided for a fee. Towels and linen are exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea is served every morning.

The property offers free onsite parking. Attractions within close proximity to the hotel include the Carowinds, the Charlotte Motor Speedway, and the Bank Of America Stadium.